OMT Technologies - Support: iMediaPowerSupport

Complete Support for your OMT software by Radio professionals

iMediaPowerSupport - taking Support to the next level!
A whole new emphasis on high-tech support, the iMediaPowerSupport system, turned some heads at the recent NAB Radio Show in Dallas. This new Web-based access application supplements the regular in-person telephone and on-site support that the company has always offered.

The iMediaPowerSupport software is now available at no charge to all iMediaTouch and iMediaLogger users. Regular subscribers to the support plans will have some additional “power” to easily check for themselves the status of their software updates, to download new versions, volunteer for Beta testing opportunities, and to instantly access a huge online knowledge base on iMediaTouch and iMediaLogger-related products.

Contact OMT Support for more information iMediaPowerSupport

Access online manuals and
help documents

Upload and Download to your
Support FTP account easily

Make your work day simpler

Clean and simple interface displays a list of all installed OMT software with dynamic version information display
Dynamic detection of running OMT programs and databases
Easy access to our new help files and Internet update applications
Integrated Support access to our new Online Help and Knowledge Base (FAQ) for your OMT software products
Access to information regarding Beta programs informs you of new software releases for public testing
Ability to submit software bug reports through an integrated submission page
Displays information on your computer such as available disk space, installed audio cards and operating system information to assist in troubleshooting software or hardware issues
Ability to download & upload files from our support FTP server using a simple interface with login and password saving feature
Ability to backup your software configuration files to a local disk or to an off-site location for easy configuration restoration in the event of a hardware failure
Access to common Windows administration tools & commonly used Internet links
Customize your menu interface with your own station logo or moniker
Password protection for settings and support tools pages
Integrated Internet atomic clock synchronization with custom update intervals
Integrated Internet update application allows you to get the latest version of the software at any time
Integrated RSS feed display informs you of software releases, support news, etc.
Low CPU and memory usage means that it can coexist with your OMT software and not interfere with its operation